96cvip Privacy Policy — Our Commitment to Protecting Your Information

96cvip places the highest priority on user privacy. We believe transparency is the foundation of a trustworthy gaming platform. When you use 96cvip, certain information reaches us — this Privacy Policy explains in detail what that information is, why it is collected, and how it is used.

This policy applies to 96cvip's website, mobile application, and all associated digital services. We follow international data protection standards and take a firm stance against any misuse of user information.

If any part of this policy is unclear, our support team is always available to help you understand it.

96cvip collects several types of information, which can broadly be divided into two categories — what you provide directly, and what is collected automatically during your use of the platform.

Information Provided Directly:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Home address and country
• National ID or passport number (for KYC verification)
• Mobile banking account details (for payment purposes)
• Records of communication with the support team

Automatically Collected Information:

• IP address and device information (model, operating system)
• Browser type and language settings
• Login Time & Session Data
• Which pages you visited and how long you stayed
• Gaming Activity & Betting History
• Information collected through cookies and similar tracking technologies

96cvip uses the information it collects for specific, transparent purposes. Details are outlined below:

We never sell your data to advertisers or unrelated third parties. A legal basis is confirmed before any use of your information.

96cvip takes great care when it comes to sharing your personal information with third parties. Below are the only circumstances under which your information may be shared:

• Service Providers: With selected partners for payment processing, technical services, or customer support — but only the necessary information, and strictly under confidentiality agreements.
• Legal Authority: 96cvip is legally obligated to provide information when required by court order, government directive, or legal investigation.
• Fraud Prevention: If money laundering or fraud is suspected, the relevant regulatory authorities may be notified.
• Business Changes: In the event of a future merger or acquisition, your data may be transferred after prior notice is given to you.

96cvip uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

Cookie Types:

• Essential Cookies: These are essential for maintaining login sessions and platform security. Without them, the platform will not function properly.
• Functional Cookies: To remember your language preference, game settings, and similar choices.
• Analytics Cookies: To understand how users interact with the platform — this data helps us improve our services.
• Marketing Cookies: To show you relevant promotions — you can disable these through your browser settings.

Most browsers allow you to control cookies. However, disabling essential cookies may limit access to certain features on 96cvip.

96cvip employs industry-leading technology and practices to keep your data safe. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data exchanged between you and our servers is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login — no one can access your account without the OTP.
• Data Masking: Sensitive information such as payment numbers is partially masked within the system.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Access Control: 96cvip staff can only access your information as required by their specific role — a strict limited-access policy is maintained at all times.
• Data Backup: All data is regularly backed up to secure servers.

96cvip does not retain any information longer than necessary. Retention periods depend on the type of data:

• Account Information: For the duration your account is active and for 5 years after closure (as required by law).
• Transaction Records: 5–7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: 2 years from the date of last contact.
• Cookies Information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

96cvip recognizes your full rights over your personal data. You may exercise the following rights:

96cvip is a platform operated exclusively for adults aged 18 and above. We do not knowingly collect or store personal information from minors.

• Age verification is mandatory at the time of registration.
• Age verification is confirmed as part of the KYC process.
• If we are informed of an account belonging to a minor, it will be immediately suspended and all associated data will be deleted.

96cvip works with a number of trusted third-party service providers to operate its platform. All partners are bound by strict confidentiality agreements:

• Payment Gateway: Mobile banking providers such as bKash, Nagad, Rocket, and Upay. Only the minimum information necessary to complete a transaction is shared.
• Game Software Providers: International gaming software companies. Only session data required to run the games is shared — no personally identifiable information.
• Cloud Services: Our data is stored on secure international cloud servers.
• Analytics Tools: Anonymous statistics are used to monitor platform performance.

96cvip ensures that every third-party partner complies with international data protection standards. These partnerships are reviewed annually.

96cvip may update this privacy policy as needed. In the event of any changes, we will take the following steps:

• At least 14 days' notice will be sent to your registered email address prior to any significant changes.
• A notification will be displayed on the platform.
• The "Last Updated" date at the top of this page will reflect the change.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Minor changes (such as spelling or clarity) may be made without prior notice. Significant changes will always be communicated in advance.

For any questions, complaints, or requests to exercise your rights regarding our privacy policy, please contact us:

We are always committed to resolving your complaints. If you feel your complaint has not been adequately addressed, you may also file it with the relevant regulatory authority.